I love the custom bag that was prepared for me. There were probably 15 to 20 emails that went back and forth to make sure everything I wanted and needed was prepared and included in my bag. Their responses or timely and thorough and I love the results. I use this bag everyday now and expect I will for years to come. Immediately, coworkers noticed and complimented the new computer bag I was carrying.
This is the first fully custom item I have purchased from d&m but they have graciously made modifications to a different previous order and I've purchased a few off the rack items. I love working with this team